How can I change my primary and secondary shipping address?
On the checkout page it takes one click to choose which address you would like your purchased items to be shipped. If you need to update your address you can click on “My Account” and “Edit Profile” or you can also reach this page from the checkout page if you click on “Manage Addresses”.
How can I change my password?
Click on “My Account” and “Change My Password”. You’ll need to provide your current password and enter your new password twice and click on “Save”. If you’re not logged in, you may request a password reminder on the login page.
How can I unsubscribe from your newsletter?
We do have an unsubscribe option in each of our newsletter. If you click that link you won’t be getting YesTees newsletters anymore. If you still can’t find the link, please e-mail at hello@yestees.com and we’ll remove your e-mail address from our promotional campaigns.
How can I change my e-mail address?
Click on “My Account” and “Edit Profile”. Change your e-mail address and click on save.
Why isn’t my promo code working?
Please check and make sure the promo code has not expired yet. If you still have a problem using the promo code, please contact hello@yestees.com and we’ll be glad to help you out.
Why is my order not going through?
First, check on-screen if you have entered the correct credit card information. You may also check and make sure that your billing address matches exactly the same as in your billing statement. If you have tried completing the purchase more than 3 times the bank may block you from checking out from our website. In this case, you will need to contact your bank.
What payment methods do you accept?
We accept PayPal and all major credit cards such as Visa, MasterCard, American Express, JCB, Discover, and Diners Club.
Can I use separate billing and shipping addresses?
Yes, you can. If you’re logged in, click on “Your Account” and “Edit Profile” and you can add multiple addresses. When you’re checking out you can choose which address you would like your Tshirts to be delivered. If you’re not a registered user or this is your first purchase, you will be asked through checkout which address you’d like your invoice and your T shirts to be delivered to.
What if I make a mistake in my order?
If the order was made within 24 hours, please e-mail at hello@yestees.com and be specific what you would like to change on your order to. We may also need your order ID.
Are there any washing tips or tricks?
Turn all YesTees shirts inside out. Cotton is highly susceptible to shrinking at high temperatures. To avoid shrinkage, most cotton items should be washed in warm or cold water. You can use the lowest dryer setting for cotton clothing, but hanging the items to air dry is the best way to maintain their shape and size.
How can I request a custom design?
We’re working hard to making this available in an interactive fun way, but in the meantime, please e-mail at hello@yestees.com and we’ll get back to you within 24 business hours. Our aim here is to create Tshirts that our customers want.
Do you also offer kids sizes?
We certainly do offer kid sizes for those t-shirts that are kid appropriate (i.e. Yes, I’m a Superhero). When you’re on a product page, select Youth and choose the size that you need. If you can’t decide on the size, check out our size chart under size chart. If you are still unclear about sizes, please e-mail at hello@yestees.com and one of our Tshirt experts will gladly assist you. You may also use our on-site live chat and one of our staff will answer to your questions.
What material is YesTees shirt made out of?
YesTees shirts are made from 100% cotton, except for heather colors, which contain polyester.
Who designs your shirt?
We have very talented designers who make our user's suggestions happen in an illustrative format. If you do have any suggestions please let us know at hello@yestees.com and we’d be happy to review.
Do you offer Gift Certificates?
Yes, our gift certificates are very popular as it allows the end customer a chance to personally select his or her own t-shirt. Let us know how many gift cards you need and what the dollar amount is: hello@yestees.com
Do you offer other products other than Tshirts?
Not yet, but we’re working on it! If you have something specific in mind, hit us up at hello@yestees.com and let us know what’s on your mind.
What’s the best way to contact you?
Our onsite chat function is the way to go for quick questions. Our customer service hours are Monday through Friday, from 9am-6pm EST. We’re also active on Twitter and Facebook, but you can call us on 980-247-2700 or send us an e-mail to hello@yestees.com and we’ll get back to you within 24 business hours.
Nothing happened after I clicked on submit payment, what could be wrong?
First, click on “My Account” and “Order History” and on the right hand side of your purchase details. On the left hand side there is Status. If Status says Under Processing your order probably came through, but we’ll also notify you if there is something wrong with your order.
About YesTees
At YesTees, we believe in living out loud and being proud. We designed our high-quality T-Shirts to help our customers stand out from the crowd and make a statement. Our hobbies, interests and professions make us who we are, and without them, we would all be the same. Celebrate who you are with T-Shirts from YesTees. We carry a variety of T-Shirts to help you showcase your interests with pride. Whether you're a gamer, a biker, a drama queen, a vegan or a self-proclaimed nerd - YesTees has a T-Shirt for you. In addition to helping you make a statement, YesTees believes you should be comfortable while doing so. We placed quality at the forefront of our T-Shirts. Our T-Shirts are combed and ring-spun to assure that soft fabric feel. If you've ever felt it before, you are unlikely to stand for anything less. We'd love to hear from you so reach out to us on Facebook or Twitter!
Make a Suggestion!
1
YOU SUGGEST IT.
Send us a suggestion for a YesTees T-Shirt that matches your interests. Be creative and clean. Our team will review all entries. Once approved, we will send you a unique URL to share with your friends and family. The URL will be for a landing page where you and others can VOTE yes or no. If your T-Shirt gets 25 votes or more, we will make a design of your idea.
2
WE DESIGN IT.
Once your suggestion has been approved, the master designers at YesTees will sport their creative hats and put pen to paper to create an awesome design. Once a design is approved, we will run it over to our screen printers and get that baby in production. You and those lucky folks who helped make your T-Shirt suggestion a reality will get first dibs on the T-Shirts. After that, we make it available for the public to see and buy...so have at it!
3
YOU WEAR IT.
"Proud to be" is our motto. You've got a statement for the world to see and hear - so wear your Yes Tee with pride. Have peace of mind knowing that we follow strict guidelines to assure our customers are wearing great T-Shirts that are built for comfort and durability. Our T-Shirts are 100% combed, ring-spun and made from cotton. Say hello to your new favorite T-Shirt!
Get the skinny on new designs, artists, contests, and more!
We love giveaways, especially for our loyal customers. We hold contest on weekly basis.
Sign Up Today in order to enter into winning 5 YesTees T-shirts of your choice.
